Relief PPO Medical Plan Members can have doctors by their side 24/7* with LiveHealth Online. You and your family can see a doctor when it fits your schedule, no need for an appointment or long wait at the urgent care center. All you need is the LiveHealth Online app or a computer with a webcam and Internet connection.
LiveHealth Online is part of your plan benefits so it will be processed as a regular office visit.
With LiveHealth Online, you get:
- Immediate, 24/7 access to board-certified doctors
- Secure and private video chats
- Prescriptions that can be sent to your pharmacy, if needed
- Sign up today at LiveHealthOnline.com
- You’re just a few clicks away from seeing a doctor
LiveHealth Online App
For additional information, click on the link below:
Click here for more LiveHealth Online tips & Screening & Treatment for COVID-19
* Note: Medicare does not currently process LiveHealth Online claims.
Enhancing the LiveHealth Online virtual care experience for your employees.
LiveHealth Online is upgrading to a new and improved whole-person virtual care experience that is seamlessly integrated into the SydneySM Health app on December 28th, 2023. The new experience provides faster, more reliable access to care using the latest in secure technology.
Virtual care visits are available through the Sydney Health and LiveHealth Online apps, and/or Anthem.com and LiveHealthOnline.com
An integrated and connected virtual care experience.
Whole-person virtual care.
- Urgent care, mental health, and specialty services, including dermatology, women’s health, and condition care programs are continued through LiveHealth Online.
The most technologically advanced virtual care available.
- The improved interface is simple to use and easy to understand. Stable and secure video technology provides the best Internet connection speed and video quality, giving employees a crystal-clear experience during the visit.
No more waiting rooms.
- Employees will simply receive an email or text when it’s time for the visit. After the initial visit intake is completed, employees can go about their business until the doctor is ready to see them instead of sitting in a virtual waiting room.
Enhanced virtual care accessibility.
- LiveHealth Online promotes equity by reducing language barriers with interpreter services available that meet WCAG compliance requirements.
SydneySM Health App